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Shipping & Returns
Shipping:
All items will ship within 7 days after payment has been received and verified, unless prior arrangements have been made.
Return Policy:
* ABSOLUTELY NO CREDIT FOR SHIPPING ON RETURNS!
* YOU MUST CALL FOR A RETURN AUTHORIZATION NUMBER!
THIS NUMBER MUST BE WRITTEN ON THE PACKAGE/LABEL,
AS DOES THE NAME THE MERCHANDISE WAS PURCHASED UNDER.
* ALL MERCHANDISE MUST BE IN NEW CONDITION.
- Tires must not be driven on.
- Wheels must not have been mounted on vehicle.
* All merchandise must be properly packaged.
* All new wheel returns must be in original boxes.
* If customer returns product:
- Do not ship via the U.S. Postal Service.
- Make sure merchandise is fully insured.
- Return Authorization number must be clearly written on package and label.
* All returns or cancellations subject to freight and handling charge plus 25% restocking fee
or 25% cancellation fee of the total amount.
* ABSOLUTELY NO returns or cancellations on special orders.
(for example: drilled or specially gold or chrome plated wheels).
* If you mount the rims or tires on the car,
or the tires on the rims ABSOLUTELY NO returns.
Return Wheels
* Secure center cap and lug nuts/bolts in separate bags and tape securely to inside of wheel.
* If returning two wheels in one box, must have protective cardboard between wheels.
* Wheel must have a foam sheet pad protecting the face of the wheel from cardboard chafing.
* Wheel must be secured and well protected in the box.
Any Styrofoam packing material received with the shipment must be reused in the same way.
* Remove any staples that are not fully closed from the box.
Return Wheel & Tires Package
* When possible, use original packaging material.
* Original packaging consists of:
- Three cardboard layers (two for the face of the wheel and one for the backside of the wheel).
- Foam or bubble rap layers are required to protect the face of the wheel from cardboard chafing.
- Padded envelope containing any lug hardware.
* The tire/wheel package must be repackaged in the same fashion
as when they were originally received.
* If nylon banding is unavailable, a high-strength tape may be substituted
to hold cardboard and foam securely on the tire/wheel package.
Why customer won't get a refund?
* we are not able to give credit on a return, due to improper packaging.
- The packages are not treated gently during shipment,
and without the proper packaging, the wheels are damaged. It is the customer's
responsibility to make sure the wheels are protected.
* Under no circumstance will JK Motorsports accept a return of product
that is damaged due to the negligence of the customer!!! Remember,
the wheels are still your (the customer) property until we get them back.
Defective Merchandise:
Any product that is defective can be returned for replacement or repair at the manufactures discretion and must be approved by said manufacturer, shipping is to be pre-paid by customer, if found not to be defective item or items will be returned to customer freight collect, absolutely no returns on misused, damaged, or neglect of products.
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